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Q1. What's the differents between you and the other suppliers?
1. We have more than 14 years experiences in the production of shelf series products, using high-quality steel Q235 cold-rolled steel, quality assurance, 5-year warranty, and we also accept a variety of customized combinations of materials, including steel-wood structure shelves, glass-aluminum structure combination racks and so on. Look forward to working with you.
2. We provide a one-stop solution, from the main product to a series of accessories, saving your time. We have a professional 3D modeling team that can provide a reasonable solution according to your requirements. We will help you realize your ideas;
3. After the order is placed, we will update the production status of the order in time for you, support on-site inspection, video inspection and other methods to solve your worries; provide you with the best logistics plan to reduce transportation costs.
Q2. Can I visit your factory?
Yes, you are warmly welcome to visit our factory whenever you are available.
Q3. What is your delivery time?
In general, within 15 days. It also depends on the order quantity and shelving design.
Q4. Are samples available?
Yes, samples are available at any time. We charge some sample cost and will return it during the next order.
Q5. What is the Minimum Order Quantity (MOQ) for the racks?
Our minimum order quantity is 2 sets. We welcome trial orders to test the quality of our products.
Q6. What are your standard payment and delivery terms?
Our payment terms require a 30% deposit upon signing the contract, with the remaining balance due before delivery. The typical delivery timeline is 15-20 workdays after receipt of the deposit.